Jira Service Management

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issues","icon":12306,"iconUrl":"https://tokenio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12306","groups":[55],"key":""},{"id":"234","name":"Service Desk User Registration","descriptionHtml":"","callToAction":"Service Desk User Registration","introHtml":"Use this to request to add users to your organisation in support.token.io","icon":12406,"iconUrl":"https://tokenio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12406","groups":[57],"key":""},{"id":"223","name":"Service Issue","descriptionHtml":"Only use this to report Production Incidents that are affecting live transactions.\n(for Sandbox-related queries, please select \"Connectivity Implementation\" > \"Sandbox Issues and Requests\")","callToAction":"Service Issue","introHtml":"Only use this to report Production Incidents that are affecting live transactions.\n(for Sandbox-related queries, please select \"Connectivity Implementation\" > \"Sandbox Testing 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